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ATTA New Member Profile - TourTech Systems Inc.
TourTech Systems Inc.www.tourtools.com
Address:
145 N 7th St.
Post Office Box 33
Cambridge, Ohio 43725
800-818-6404
Primary Industry Contact:
John Kamm, CTP
President
740-439-0738
TourTech Systems Product Customization Takes Adventure to Summit
TourTools Delivers Unparalleled Efficiency and Real-Time Online Features
Tour companies are facing more competition – they need to work smarter and more efficiently – this can only be accomplished with a high-quality comprehensive (integrated) software solution for their business.
Travelers are demanding changes in the ever evolving tour market. While growing and changing to continue to meet clients’ demands, TourTech Systems grows along with your business, by adding automation at any time for tasks that were not necessary or even known at the time of implementation.
With more than 200 tour operator and outfitter software solutions deployed over the past 20 years, TourTech Systems has the experience and resources to meet virtually any automation challenge. TourTech is the developer of TourTools®, a software solution providing automation for the packaged tour companies and tourism organizations, especially for clients in the adventure travel industry.
TourTech’s software product, TourTools helps companies make significant improvements in the management of increasingly complex product by improving efficiencies of office personnel. Another TourTools benefit is the manner in which the business model is automated, providing assurances to clients who are becoming more aware of environment and cultural issues and practices.
TourTools is both a customizable and integrated software solution for package tour operators and outfitters. It is comprehensive in that TourTools automates virtually every task or process that needs to be performed in an office. TourTools is integrated in that data is entered only once and reused in many ways throughout the system. The benefits of a single-point entry are obvious to anyone who has tried to reconcile a mailing list in one application with a rooming list in another application. Mistakes can happen and do cause embarrassment.
Unlike virtually any other software solution out there, TourTools is customizable by the operator or outfitter (or a member of their staff). Users can modify or create reports and documents connect them to "scripts" that will print, email or send files to Excel format. The ability to customize rapidly and inexpensively (compared to a pure custom environment or a restrictive, complex environment such as web based solution) delivers a better return on investment for clients. TourTech’s team is also committed to providing any level of customization required by a client so each system is a "perfect fit" for each client's unique business model.
A few TourTech differentiators include:
- In-depth practical knowledge of the package travel industry – company principles have had 20+ years in the package travel industry each.
- Client-server based solution provides security and flexibility for tour operator. They know where their data is, who is accessing it. They put a copy of the TourTools system on their laptop to run reports or they can log into their server from a remote location using standard Windows software and run TourTools as if they were at their desk
- Ease of use – quick to set up, easy to learn and use. In most cases, up and running in a few weeks as opposed to six months or a year for other systems with comparable features.
TourTech’s product offerings are very diverse, just as our clients needs are unique. Our clients include large outfitters like OARS, specialized outfitters like Arizona Raft Adventures and Hatch River Expeditions. We have automated small cruise companies like Quark Expeditions and American Safari Cruises. TourTech has experience in integrating the most complex product for client Micato Safari (winner of Travel + Leisure World's Best Award, five years running).
The market is shifting for tour operators – boomers are developing an interest and appreciation in package travel opportunities. Integrating web services with TourTools is a critical functionality as operators and outfitters gear up to cater to the emerging "silver tsunami" of the boomer market. They are healthy, wealthy and wired. These traits will dive the development of package tour product toward soft adventure, group travel intermixed with individual “breakout” activities.
Boomers will also drive the business model of package tour operators to rely more on electronic distribution of product information and services. Online booking will become much more important as will availability of online services such as payment capability, form completion and submission (health or passport forms) as well as in-depth product, destination and itinerary information.
Natural Habitat Adventures has implemented an efficient and "green" collection of web forms that enable guests to complete health and passport forms on-line and update their passenger records in TourTools. OARS is currently "publishing" a product for several destinations to TourTools Online, a full-featured Web booking engine that is completely integrated with its TourTools solution. It enables Web visitors to shop for trips, check availability, make reservations and payments – all in real-time.
For more information about TourTech Systems and its flagship product line, TourTools, visit: www.tourtools.com or call 800-818-6404.
About TourTech Systems & TourTools®:
Since 1996, TourTech Systems has provided technology solutions for the tour and
travel industry. TourTech is the developer of TourTools®, a software
solution providing automation for the packaged tour companies and
tourism organizations. TourTools® solutions have been integrated for
more than 10 years by nearly 200 companies throughout North America and
Australia. TourTech’s team members all have travel industry experience
and are experts in customer service, technology solutions, business and
training. Using the latest technology, TourTools® offers an integrated
online reservation system. TourTech delivers increased efficiency and
value to tour operators, motor coach tour operators, cruise companies,
cruise tour operators, adventure travel companies, outfitter businesses,
school and youth group operators, sporting event operators and
destination marketing companies. Visit
www.tourtools.com or call
TourTech Systems at 1-800-818-6404 for more information.
Media Contact:
Jennifer Thomas, APR
President
FSR Ventures
239-573-0088
www.fsrventures.com