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Designing Your Sustainability Policy

Story Courtesy Boulder, Colorado-based Sustainable Travel International (STI)

Your first step toward embracing sustainable business practices entails creating a sustainability policy. Your sustainability policy will define and help you to clearly communicate your organizational goals and objectives as they relate to your environmental, socio-cultural, and economic performance and related impacts.

Keep in mind that the purpose of your sustainability policy is to help guide decision-making, management and the daily operations of your business in a sustainable manner. To help you prepare an effective sustainability policy, consider the following six steps:

Step 1
Begin by clearly stating your business' commitment to achieve environmental, socio-cultural, and economic performance goals and objectives. This approach will provide a solid framework for developing an effective management plan for implementing your policy.

Step 2
Write your sustainability policy in such a way that its clear, concise, and the language and orientation match your existing literature so that it fits into your mainstream business operations.

Step 3
Determine your company's positive and negative impacts, such as the amount of energy and water consumed by your business, the amount of greenhouse gasses emitted by your business, and the economic benefits you provide to local and indigenous communities.

  • Ensure that your policy provides guidance about the specific environmental, socio-cultural, and economic issues and impacts that are important and relevant to your business operations;
  • Prioritize your efforts according to your most significant impacts; and
  • Establish a framework for your plan of action.

Step 4
Address your connection to stakeholders. Determine how you're going to cooperate with your employees, clients, other service providers, and local communities:

Employees
To a large extent, implementing your sustainability policy successfully depends on the active participation of your employees. Your staff must receive the training required to positively contribute to your sustainability goals and objectives. It is essential that you obtain their support of your company's sustainability policy.

Clients
Communicating your efforts toward sustainability to clients is a great way to stimulate interest and cooperation. It's also a great selling point! Promoting your related goals and objectives in your marketing materials will encourage your customers to do their part in contributing to these efforts. Stimulating client involvement is also a good way to educate them and raise awareness of the sustainability issues you're trying to address.

Service Providers
Many tourism providers subcontract services from other companies. Therefore, it is imperative to ensure that these service providers adhere to sustainable standards as well. Find out if they have a sustainability policy, if they are certified by a sustainable tourism program, or if they follow specified standards. Many providers have a corporate responsibility or environmental policy statement that may lay the foundation. If you find that your service providers are not as devoted to sustainability as you'd like, then consider educating them so that they can achieve a higher level of sustainability and meet your requirements.

Local Communities
Local communities and their environments are central to many tourism operations, and they should be invited to play an active, collaborative role in your business. Working with one another to enhance economic development that equally benefits your business and the locals should be a regular process by which your organization interacts within its region(s) of operation. It is essential that local communities where you operate feel like your organization is part of their social system.

Step 5
Your sustainability policy should also focus on continuous improvement. Set fixed objectives, which can be quantified by measuring your impacts, and then create systems to measure your progress. So you know what's working and what isn't.

Third party assessments and customer feedback are also good ways to monitor your progress. You may also seek assistance from a third-party environmental specialist when dealing with your facilities and their impact on the environment.

Step 6
Last but not least, review and update your sustainability policy annually to ensure that it's up-to-date. Eliminate practices that aren't working and develop new ones to address issues that may have come up during the past year. Your sustainability policy should be a living document - something which will evolve along with your business.

Examples
Good examples of sustainability policies include:

Reducing Your Greenhouse Gas Emissions: Management and Reduction

Air and ground transportation alone are one of the largest contributors of greenhouse gas emissions that effect global climate change. However, by decreasing these emissions, you can reduce global warming impacts and promote energy independence from foreign non-renewable sources.

Measuring your Greenhouse Gas Emissions
The most accurate way of collecting data on your annual greenhouse gas emissions is by calculating the amount of carbon dioxide (CO2) your organization emits. This process is rather complicated. Fortunately, carbon calculators exist that provide a simple means of measuring your emission levels.

Climate Neutral Network's Greenhouse Gas Accounting Worksheet covers many different aspects of a business, so you may not need to fill out every category. Start by following these simple steps:

  • Individuals visit the EPA's Personal Greenhouse Gas Calculator, then follow the instructions to obtain an estimate of your household's greenhouse gas emissions.
  • Businesses download Climate Neutral's "MS Excel Worksheet, Metrics for Calculating an Enterprise GHG Footprint."
  • When the "Enter Network Password" box appears, click on "Cancel," and then click-on "Enable Macros."
  • Follow the step-by-step directions as indicated.
  • After each tab in the spreadsheet has been completed, continue through the process until arriving at the "Total" page. Assuming all information is filled out properly, the total amount of CO2 will be displayed in metric tons
  • Print each page and record total amount of CO2 emitted by your business
  • For a less detailed approach designed to help administrative offices calculate their CO2 emissions, visit CLEVEL then follow the directions provided.

Managing your Greenhouse Gas Emissions
Investing in carbon offsets and or green tags is an efficient way to mitigate or neutralize your greenhouse gas emissions.

The programs detailed in the Useful Links section below calculate the CO2 emissions released during your air and land travel and provide you with an opportunity to neutralize your impact(s) by purchasing offsets for all or part of your emissions.

The offsets you purchase support environmentally friendly (and lower emission) development options, directly funding the construction and operations of renewable energy, energy efficiency, and reforestation projects.

Once you purchase an offset, they're permanently "retired" and taken out of the market, thus neutralizing negative climate impacts elsewhere.

A few additional things you can do to reduce your greenhouse gas emissions include:

  • Offset your client's CO2 emissions by offering a program like STI's MyClimate™ service whereby clients can voluntarily contribute to the purchase of their offsets.
  • Purchase renewably sourced electricity. In certain markets its cost competitive, so ask your utility provider if renewably sourced electricity is available for your home and business, or look into renewable energy companies that offer similar supplemental packages.
  • Reduce drive time by maximizing the use of bikes and public transportation and encouraging carpooling among friends and colleagues.
  • Post bus and public transportation schedules in a common area within you workplace.
  • Consider trading your personal or company vehicles in for hybrid or more fuel-efficient cars. The upfront costs may be higher, but consider the money and resources you'll save over the lifetime of the vehicle. Also, keep in mind that tax breaks are oftentimes available. For more information, visit www.hybridcars.com.
  • Make sure someone is in charge of ensuring that all vehicles utilized in company operations are serviced and emissions are tested to manufacturer's recommendations.
  • Encourage all of your employee drivers to exercise good driving habits, particularly with regard to obeying posted speed limits.
  • When appropriate, use video conferencing and teleconferencing and other forms of tele-communications that reduce your need to travel. Also, encourage flexible schedules and telecommuting.
  • Track your performance by using current greenhouse gas emission levels as a benchmark and compare future emission levels to set targets or to similar businesses.
  • Minimizing waste and electricity consumption will also help to limit your greenhouse gas emissions. These topics will be covered in more depth in the following months...

For more useful ideas, visit our Guide to Sustainability on-line.

Useful Links

Solid Waste: Management and Reduction

By minimizing the amount of solid waste that goes to landfills and incinerators, you can help reduce negative environmental impacts. Perhaps more importantly, minimizing waste reduces the need for virgin materials, and it limits the amount of greenhouse gases that are released throughout a product's life cycle i.e., extraction, manufacturing, distribution, use, and disposal.

Measuring Your Impact: Weighing your Waste
Determining the volume of solid waste that you or your business produces is fairly straightforward. If your local garbage collector weighs the waste they collect from your business, they should have records of every pick-up collection. This information is usually available in a cubic feet measurement.

Contact your local garbage collector and ask them to supply this information for the last 12 months or for the last two years, so you can gauge historical increases or decreases. The same process applies to the volume of waste you recycle and the volume of waste going to Material Recovery Facility and / or being converted from waste-to-energy.

If this information is not available, you will probably have to weigh your garbage and recycling. First, determine the weight of your weekly output of waste. Note: 1 pound or 16 ounces equals 0.01671007 of a cubic foot. Repeat this as many times as possible throughout a 12-month time frame (we suggest a minimum of four) and average the weekly figure.

It is very important that you collect the data at different times of the year in order to get an accurate annual average, taking seasonal operations into consideration. Then multiply the average figure by 52 weeks to get an estimate of your total volume of waste for the year.

Managing Your Impact
The key to improved management of your solid waste can be broken down to three elements: reduce, use/reuse, and recycle. Consider the following suggestions; some may be obvious while others may be insightful:

Reduce

  • Avoid disposable items and goods that utilize excess packaging as much as possible.
  • Purchase goods in bulk in reusable, refillable, or returnable containers.
  • Streamline your operational systems that utilize paper.
  • Consider reducing the size of your brochure and other direct mailings, eliminating any customers from your list who haven't purchased in the last three to five years.
  • Utilize email to send information and consider storing information on your computer rather than on paper.
  • Set your printers and / or copiers so that they automatically print on both sides of a page.
  • Instead of making individual copies for everyone, use a routing slip when circulating information to staff, or post notices on a bulletin board. Better yet, email everyone.
  • Do not use cover sheets for faxes.
  • Print rough drafts on the unused side of paper that would otherwise be thrown out or recycled.
  • Provide daily newspapers to clients on request only.
  • Avoid using disposable food service items.
  • Have employees and clients use reusable cups, utensils, plates, etc.
  • Distribute condiments and napkins from behind the counter or upon request.
  • Retailers don't automatically give customers a bag - ask if they need one first.

Use/Reuse

  • Purchase locally produced goods; imported products typically require more packaging and energy to transport.
  • Purchase rechargeable batteries.
  • Utilize cloth bags for shopping errands, laundry, and the like.
  • Reuse envelopes for inter-office mail.
  • Cut up scrap paper to use as note pads.
  • Utilize plain paper fax machines or better yet, an e-fax software program so that you can send and receive faxes through your computer.
  • Purchase cloth towels instead of paper towels. If this is not feasible, utilize perforated roll towels instead of folded paper towels; people use less paper with a roll towel system.
  • Buy reusable air filters for your heating, ventilation, and air-conditioning systems.
  • Utilize liquid soap and shampoo dispensers in guest rooms.
  • Reuse damaged towels and sheets as cleaning rags.
  • Consider crafting torn or worn linens into other usable items (e.g., sheets into pillowcases).
  • Reuse newspaper, shredded paper, and incoming packaging materials (bags, boxes, peanuts) to package goods for your customers.
  • Donate obsolete or unwanted equipment, furniture, drapes, and carpeting to charity.
  • Donate leftover soaps, toilet paper, tissue, and linens that are no longer suitable for guest use to charity.
  • Donate unused food to a community food bank or charity.
  • Create a trash to treasure program and generate additional revenue.

Recycle

  • Determine what your local recycling facility will recycle or if a local program isn't available, consider starting your own recycling program.
  • Many recycling centers will accept the following: aluminum and metal cans; newspapers, magazines and old phone books; office and mixed paper; corrugated cardboard; glass; plastics #1-#7; and motor oil.
  • Fewer than 1% of cell phones are recycled or reused, meaning more than 500 million cell phones end up in landfills. To recycle or donate your old phone, visit www.ripmobile.com, www.pawsplace.org, www.collectivegood.com, and www.wirelessfoundation.org.
  • FedEx Kinko's will recycle toner cartridges at no cost, and you can even generate money for charitable causes.
  • Batteries contain toxic heavy metals that poison the environment, so they should be disposed of properly. Find battery recycling locations here.

For more useful ideas, visit our Guide to Sustainable Tourism on-line.

Useful Links

  • The Freecycle Network is an online community of 1.5 million people that give and / or receive everything from toys and computers to furniture and other household items: www.freecycle.org. Similar websites that promote reuse and recycling include: www.craigslist.com and www.wastematch.org.
  • he EPA's WasteWise helps you to design your own waste reduction program tailored to your unique needs: www.epa.gov/wastewise.
  • The Energy Saving Trust is also a valuable resource on making the most of your energy consumption: www.est.org.uk
  • King County's Department of Natural Resources and Parks and STI have information on starting and maintaining recycling programs in an office environment: www.metrokc.gov.

Freshwater Consumption Reduction

It's often been stated that water will become the most sought-after natural resource of the 21st century. Indeed, with 1.5 billion people without safe drinking water, the problem of water scarcity already is a reality throughout the world. The prospects of facing a global water crisis in the not-so-distant future underline the urgent need to be more resourceful with this finite resource.

Measuring Your Impact: Determining your Water Consumption Levels
Reducing your level of water consumption will help to reduce your operating costs while conserving this precious resource. Measuring this impact does not require much effort; your water bills are perfect indicators for determining your monthly and annual levels of consumption. However, if your annual levels of consumption are not available, you'll need to estimate your water consumption levels.

For potable water consumption, be sure to take alternate sources of water storage into consideration, such as rainwater, wells, and cisterns. Also, your overall water consumption figures should ideally be communicated in mega gallons as follows: 1 gallon = 0.000001 mega gallon.

Managing Your Impact

To reduce your water consumption levels, consider the following:

  • Before managing your water consumption, measure how much water you're using at home or in your business. Identify the areas where waste is occurring, and address these areas accordingly.
  • Set goals for conserving water and develop an action plan for limiting water use. Appoint an employee to monitor and execute scheduled water saving activities as well as review the results.
  • Educate your staff and clients about water conservation measures they can take to help achieve your goals. For example, create a system whereby clients can request to use sheets and towels more than once. For meeting and conferences, provide water pitchers to your clients. These are just a couple of obvious examples. Be creative!
  • Upgrade your plumbing by installing efficient indoor and outdoor drainage systems. Also, consider installing aerators, sensors, and low flow showerheads, taps, toilets and urinals. Low-flow showerheads alone can cut the energy costs associated with water heating up to 30 percent.
  • When replacing major appliances, such as dishwashers and washing machines that consume large amounts of water, consider investing in more efficient Energy Star® models that will reduce water and energy consumption. Also, only run dishwashers and washing machines when they are full.
  • Find and fix leaks. A great way to check for leaks is to turn off your water, check your water meter, and then after several hours re-check your meter to see if it has changed. If it has, then you have a leak or a drip that needs to be fixed.
  • Track your performance by using current water consumption levels as a benchmark and compare future consumption levels to set targets or to similar businesses. Check monthly water bills to calculate savings and to ensure that you are not paying too much for the water that your business uses.
  • Offset your impact and consider helping to restore wetlands. For additional information, please visit the EPA's web page on River Corridor and Wetland Restoration.

For more useful ideas, purchase a copy of our Guide to Sustainable Tourism or view it on-line.

Useful Links

Ecosystem and Biodiversity Conservation

Ecosystem and biodiversity conservation help to maintain the delicate ecological balance of the planet. Biodiversity provides us with life-sustaining systems such as clean air, productive ecosystems, fresh water and fertile soil. We also depend on healthy, diverse gene pools for medicine, science and for the survival of threatened and endangered species.

Measuring Your Impact: Your Contribution to Conservation
Business activities undoubtedly affect our ecosystems and biodiversity. Since individual business impacts vary considerably, you will need to consider the specific ecosystems and habitats where your business operates in order to measure and manage your related impacts.

In terms of measurable variables, you will need to determine the following:

  • Annual value of charitable donations allocated toward environmental, ecosystem and biodiversity conservation.
  • Total number of hours of in kind and / or volunteer contributions allocated toward conservation annually.
  • You may also want to measure your performance based on the number of acres preserved from development annually.

Managing Your Impact
To help conserve ecosystems and biodiversity, consider the following:

  • Utilize your business' influence to make environmental improvements by contributing to or sponsoring local or regional conservation projects. Sponsorship is ideal if you aren't in a position to volunteer your time, and monetary contributions are almost always welcomed. However, volunteering your time, or that of your employees, is oftentimes the best way to contribute.
  • Plant or replant native and endemic species to provide a natural habitat and rehabilitate damaged areas. A local nursery or landscape designer will be able to help you choose plants that are appropriate to your specific needs. There are also numerous books and websites that thoroughly address the subject.
  • Rehabilitate or improve an existing waterway on your property or in the region(s) in which you operate by putting up fencing or re-vegetating the banks along the waterway. Benefits include improved habitat for native plants and animals, reduced erosion and nutrient inputs, decreased sediment loads and turbidity, and improved aesthetics.
  • Ensure that your impacts are minimal by following the seven Leave No Trace® principles of low impact travel: plan ahead and prepare, travel and camp on durable surfaces, dispose of waste properly, leave what you find, minimize campfire impacts, respect wildlife, and be considerate of other visitors. For more detailed information, visit the Leave No Trace® website.
  • Help to perverse the habitats of threatened and endangered species. When species' habitats are preserved, entire ecosystems may benefit. The preserved ecosystem may harbor other flora and fauna that are valuable to agriculture or medicine or that perform functions essential to the health of the ecosystem as a whole.
  • Check with relevant parks and public land agencies where you operate to get involved and to learn more about their management plans and how your business might support ecosystem and biodiversity conservation.

Useful Links

For more useful ideas, purchase a copy of our Guide to Sustainable Tourism or view it on-line.

Wastewater Management

Conserving water not only means reducing consumption, but also maintaining and monitoring the quality of the water we put back into the environment. The purpose of wastewater management is to protect aquatic ecosystems and increase the availability of potable water for human consumption and use.

Measuring Your Impact: Wastewater Management
It's important to have your wastewater composition and quality checked at least once annually by an environmental expert to help limit the dangerous substances you may be putting into sewage systems, particularly if you own your own facilities. You can also purchase kits for wastewater and environmental measurement and testing.

Managing Your Impact
A few things you can do to manage your wastewater include:

  • Use only phosphate and bleach free, nontoxic, biodegradable, concentrated liquid or powder laundry detergents and cleaning products.
  • Stock up on safe ingredients that can be used in most cleaning situations, including soap, baking soda, vinegar, lemon juice, borax, and a coarse scrubbing sponge.
  • Use only dishwashing detergents that are biodegradable and do not contain nitrilotriacetic acid or chlorine bleach.
  • Avoid disposing of chemicals into the sink or toilet. Check with the local health board regarding the correct disposal of cleaning chemicals.
  • Unclog your drains using a quarter cup of baking soda followed by a half cup of vinegar instead of using a standard drain cleaner.
  • If you must use a hazardous product, use as little as possible and dispose of it properly at a hazardous waste recycling or treatment center.

For more useful ideas, purchase a copy of our Guide to Sustainable Tourism or view it on-line.

Useful Links

Energy Efficiency, Conservation and Management

Integrating energy efficiency practices into your operations will help conserve natural resources and reduce operational costs by 10 to 20%, providing a quick return for taking no and low cost actions. By integrating energy efficiency practices into your operations and investing in renewable energy technologies, such as solar, wind, hydro, and thermal power, you can also reduce your greenhouse gas emissions.

Measuring Your Impact: Determining your levels of Energy Consumption
Your electricity and / or gas bills are perfect indicators for measuring your monthly and annual levels of consumption. Electricity figures should be expressed in Kilowatt-hours on your bills, or you can refer directly to your electricity meter. If this information cannot be derived directly from your electricity and /or gas bills, you will need to either contact your utility or electricity provider or estimate your energy consumption levels.

Alternate and other energy sources, including solar, wind, geothermal, biomass, small-scale hydro energy, and methane based composting systems, should also be taken into consideration.

You will also need to calculate your vehicle fuel usage and differentiate between each type of fuel utilized in your operations. Your overall consumption figures should be communicated in gallons individually for liquid petroleum gas, diesel, and biodiesel.

The easiest way to track fuel consumption is to save your receipts. Otherwise, derive the information from your vehicles' fuel-efficiency levels or average miles per gallon.

To calculate your vehicle's average miles per gallon, fill up your tank when it's near empty, then reset your odometer. When your tank is near empty again, record the total miles covered and divide this total by the amount of gallons you purchased to determine your average miles per gallon. Also, take note of the time period between filling and emptying your tank to average your annual fuel consumption levels. Repeat this process with each of your vehicles.

British Thermal Units (Btu's) are one of the more common units for measuring all forms of energy. Be sure to use Btu's as the units of measurement for these sources when recording your data.

  • 1055 Joules = 1 Btu
  • 252 Calories= 1 Btu
  • 1 Kilowatt-hour of electricity = 3413 Btu's
  • 1 Cubic foot of natural gas = 1030 Btu's
  • 1 Therm = 100,000 Btu's

Managing Your Impact
To maximize energy conservation and reduce energy consumption, incorporate an energy management system into your operations:

  • Begin by measuring how much energy your business is using and identifying the areas where waste is occurring.
  • Set quantifiable goals for energy conservation, develop an action plan for increasing energy efficiency, and appoint an employee to monitor and execute scheduled energy saving activities as well as review the results.
  • Educate your staff and clients, and increase their awareness of energy conservation measures they can take to help you achieve your goals.
  • Track your performance by using current energy consumption levels as a benchmark and compare future consumption levels to set targets or to similar businesses. Check your monthly energy bills to calculate savings and to ensure that you are not paying too much for current electricity use.
  • Oftentimes grants and rebates are available to small and large commercial customers for both electric and gas energy applications through local utility providers and energy conservation initiatives.
  • There are also numerous products and services available to help businesses conserve energy. Check your phone book, search on-line or review the classifieds in environmental publications for energy management and conservation consultants and products as well as local city programs and non-profits.

Specific measures to reduce your energy consumption levels include taking no to low-cost, energy saving actions and measures and investing in energy-efficient equipment, appliance and building retrofits:

No Cost Energy Saving Actions

  • Train yourself and your employees to turn off lights when not in use or where windows provide sufficient daylight. Take advantage of natural light and install new lighting where it will be most effective. Use light or pale colors in your facilities to increase light reflectivity.
  • Train yourself and your employees to turn off computers, monitors, printers and photocopiers every night and every weekend. Also, turn off and unplug coffee machines, desk lamps, fans, etc.
  • Computer screensavers save your monitor, but they don't save energy; use sleep or hibernate modes when not using your computer. If your computer does not have a low energy mode, turn it off when not in use.
  • In the typical office, photocopiers use more energy then any other single piece of equipment. Check to see if your photocopier offers a sleep or standby power mode.
  • Use heating and air-conditioning efficiently. Keep doors and windows closed while your heating, ventilation, and air conditioning (HVAC) systems are running. Train your employees to turn off heating and air-conditioning when not in use. Try to avoid using air conditioning by having your employees dress for variable, cooler or warmer temperatures. And regularly check HVAC pumps, fans, coolers, etc. for proper operation and maintenance needs.
  • During the cooling season, set your thermostat to 78 degrees Fahrenheit. Also, close your blinds and shades on windows that are exposed to direct sunlight (east-facing in the morning, south-facing mid-day, and west-facing in the afternoon). Maximize natural airflow for cooling whenever possible. And when nighttime temperatures are cool outside, shut off your fans during unoccupied hours and use ventilation to cool your facility.
  • During the heating season, set your thermostat to 68 degrees Fahrenheit. Also, open your blinds and shades on your windows during daylight hours. And keep in mind that you should avoid using space heaters. They are horribly inefficient, using as much electricity as 40 fluorescent light fixtures.

Low Cost, Energy Saving Actions

  • Purchase or replace your existing light bulbs and / or incandescent lighting with energy efficient or compact florescent bulbs. They cost a little more, but they'll save up to 70-90% of the energy used by the bulbs you replace, which translates to savings on your electric bill. They also last longer and use less energy than standard bulbs.
  • Invest in automatic or Energy Star®-labeled thermostats with temperature ranges, and consider installing locking covers on them to prevent tampering.
  • Perform scheduled maintenance on heating, ventilation, and air conditioning (HVAC) systems, including replacing and cleaning air filters, cleaning burners and air conditioner coils, and checking duct and pipe insulation for damage.
  • Weatherize your facilities by ensuring that your doors and windows have tight seals and remain closed and sealing unused windows and doors.

Investing in Energy-efficiency

  • Purchase renewable energy and use active and passive solar energy and heating wherever possible. An alternate to purchasing renewable energy, either from your utility or other service providers, is to invest in tradable renewable certificates. If your business does not have easy access to renewable energy sources, oftentimes you can buy tradable renewable certificates, which have the same positive effects as purchasing renewable electricity. For more information, visit www.Green-e.org.
  • Achieve your energy conservation goals by utilizing new technologies, including timers and motion sensors that automatically control lighting fixtures and key activated electrical control devices that offer considerable savings, especially for accommodations. Also, consider retrofitting your T12 florescent lamps and ballasts with T8 lamps and electronic ballasts.
  • Consider purchasing or replacing existing equipment with energy efficient or Energy Star®-labeled computers, appliances, and heating and cooling equipment. A complete listing is available at www.energystar.gov. Also, look for indoor weather products which use Puron® as a refrigerant.
  • Maximize the use of recyclable, renewable, and energy efficient materials when constructing or renovating facilities. For example, when re-roofing your facilities, install energy efficient or Energy Star®-labeled roofing materials which come in earth tones and are highly reflective.
  • Insulate your facilities, including your pipes, interior and exterior walls, ceilings and wall cavities. And consider shading sun-exposed windows on the outside of your facility using deciduous trees, awnings, etc.

For more useful ideas, purchase a copy of our Guide to Sustainable Tourism or view it on-line.

Useful Links

 

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